BayScribe Support Statement
BayScribe confirms that we will support customers running (app name) on supported Operating Systems in a VMware virtual machine environment.
BayScribe will provide unqualified support for (app name) product(s) running in a VMware virtual environment in an identical manner as with (app name) products running on any other major x86 based systems without initially requiring reproduction of issues on native hardware.
Should BayScribe suspect that the virtualization layer is the root cause of an incident; the customer will be required to contact the appropriate VMware support provider to resolve the VMware issue.
While BayScribe products are expected to function properly in a VMware virtual environment, there may be performance implications which can invalidate (app name) typical sizing and recommendations.
